Terms and Conditions for PristineSweep Collective

Welcome to PristineSweep Collective. These Terms and Conditions govern your use of the services provided by PristineSweep Collective and our online platform. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

1. Services Offered

PristineSweep Collective provides a comprehensive range of commercial and residential cleaning services including, but not limited to:

Specific details of services, including scope and pricing, will be agreed upon in a separate service agreement or quotation.

2. Booking and Cancellation

All service bookings are subject to availability. Clients are encouraged to book services in advance. Cancellation policies will be detailed in the specific service agreement or communicated at the time of booking. Generally, a minimum of 24-48 hours' notice is required for cancellations to avoid charges.

3. Payment Terms

Payment terms will be outlined in the individual service agreement or invoice. All prices quoted are in Singapore Dollars (SGD) unless otherwise specified. Payment is due upon completion of services or as per the agreed-upon schedule. Late payments may incur interest charges or penalties as stipulated in the agreement.

4. Client Responsibilities

Clients are responsible for providing a safe working environment for our staff, including disclosing any potential hazards or fragile items. For certain services, clients may be required to move furniture or personal items to allow for effective cleaning. Access to the premises must be granted at the agreed-upon time.

5. Damage and Liability

PristineSweep Collective takes utmost care when providing services. In the unlikely event of damage caused by our staff during the provision of services, we will assess the situation and, if liable, will take appropriate steps to rectify the damage. Our liability is limited to the cost of the cleaning service provided.

6. Customer Satisfaction

We strive for 100% customer satisfaction. If you are not satisfied with the quality of our service, please contact us within 24 hours of service completion to allow us to address your concerns and, if necessary, re-clean the specific area without additional charge.

7. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and software, is the property of PristineSweep Collective or its content suppliers and protected by international copyright laws.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

9. Amendments to Terms

PristineSweep Collective reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

PristineSweep Collective

315 Ang Mo Kio Avenue 6, #09-02 Techpoint,

Singapore, Central Region, 569808

Phone: +65 6789 1234